Labor
90 days
From the invoice date. If the fault we repaired comes back inside the term, the return visit is ours.
Cover
What we stand behind
90 days on labor. 365 days on parts. Genuine OEM parts only. Written on the invoice, not buried in a clause.
Parts
365 days
Genuine OEM parts only. A full year on anything we fit, and the labor to swap it if it fails.
Before that
$129
Flat $129 diagnostic. It is credited toward the repair if you approve the work. You get a written estimate before any part is ordered or any tool comes out.
The line either side
Covered, and not covered
Covered
- The specific fault we diagnosed and repaired, for the full term.
- The part we fitted, for a year, including the labor to fit its replacement.
- A repeat of the same symptom from the same cause, at no further charge.
- Workmanship: anything we disturbed getting to the fault and putting it back.
Not covered
- A different fault in the same appliance. It is a new diagnosis and a new call.
- Damage from misuse, an overloaded circuit, or an unrelated failure in the house.
- A part supplied by somebody else, or a repair somebody else attempted first.
- Consumables and finishes: filters, bulbs, gaskets worn by normal use, cosmetic marks.
How to claim
Three steps, no forms
- Call the shop and read us the invoice number. It carries the model number and the part we fitted, so we already know what went in.
- Describe what it is doing now. If it is the same symptom as before, the visit is booked as a warranty return and there is no diagnostic fee.
- If it turns out to be a different fault, we tell you that on site before any tool comes out, and you decide whether to go ahead at the normal terms.
The rest of the terms of work are on the pricing page, and the common questions are answered on the questions page.
EPA Section 608 certified technicians for sealed-system refrigerant work. Licensed and insured in the State of Florida. We take work on Viking equipment only, which is why the parts we fit are the ones we already know the life of.
Foundry Line Appliance is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by Viking or its parent company. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service.
Book the visit
Tell us the model. We bring the part.
Viking only. Duval County, citywide. Flat $129 diagnostic. It is credited toward the repair if you approve the work.
- Diagnostic
- $129 flat
- Labor
- 90 days on labor
- Parts
- 365 days on parts
- Weekdays
- Mon–Fri, 8am–6pm
- Saturday
- Sat, 9am–4pm